Craft My Trip Refund Policy
Your purchase does not automatically guarantee a reservation. Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges.
What CAN be Refunded:
Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances
Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
Any additional refunds based on extenuating circumstances will depend on the individual tour operator.
What CANNOT be Refunded:
All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.
Craft my trip Cancellation Policy
- The Cancellation Policies listed below apply to all reservations unless the tour booked has specific rates or fees listed under "Special Notes." Please carefully review the "Special Notes" of your tour prior to booking. Please know that CraftMyTrip will always adhere to individual tour policies when applicable.
From the booking date till 30 days prior to the arrival date, 30 % of the package cost is chargeable.
From 30 days to 15 days prior to the arrival date, 50 % of the package cost is chargeable.
From 15 days to 7 days prior to arrival date, 75 % of the package cost is chargeable.
For cancellations made within 5 days prior to the arrival date, 100% of the package cost is chargeable.
• Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and travel service start date.
If a tour is scheduled to depart within the next 6 days, we will not change a traveler's departure date and will not offer a refund.
All cancellations must be made directly withCraft My Trip, not with tour providers.
In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler's check/cashier's check will be refunded via PayPal or check. For refunds processed by wire transfer, any associated wire transfer fee will be deducted from the overall refund amount.
- Admission tickets/passes or skip-the-line tickets excluded. Please check special notes as some tours are non-refundable.
- How to Cancel a Reservation
- crafy my trip will process your cancellation/refund request within one to seven business days. We will NOT acknowledge any verbal / over-the-phone request or voice mail. Verbally speaking with our customer service representatives without filling out a request form will not guarantee that your cancellation has been processed or acknowledged. We will NOT accept email cancellations unless they have a complete, signed, and attached Cancellation Form.
- Cancellation must be made by emailing Craft My Trip explaining why you are requesting a cancellation to firstname.lastname@example.org
We reserve the rights to do any change in your Holiday programme due to unexpected conditions. If you do not want to accept a significant change, which we will tell you about before you depart, we will (if we are able to do so) offer you an alternative Holiday of equivalent or closely similar standard and price at no extra cost, or a less expensive Holiday, in which case we will refund the difference in price. If you do not wish to take the alternative we offer you, you can choose a different Holiday offered for sale by us and pay, or receive a refund of, any price difference. Or, if you prefer, you can cancel your Holiday and receive a full refund of deposits, which you have paid to us, except for any amendment charges of Rs 1475.00.